Hyllie Allé 26-28
Welcome to Sweden and your new apartment!
General conditions
Beautiful Apartments is happy to welcome you to your new home. We understand that moving into a new place is an exciting and significant step, and we want to ensure that your experience as our tenant is comfortable and enjoyable.
All residents are kindly requested to show consideration for their neighbors. We kindly ask that noise levels remain low between 22:00 and 07:00 on Sundays to Thursdays and between 23:00 and 09:00 on Fridays and Saturdays.
If you experience any disturbance from a neighbor, we encourage you first to have a friendly conversation with the person involved. Should the issue persist, please don’t hesitate to contact our team at Beautiful Apartments, and we will take appropriate measures. In case of a celebration, we kindly request that you place an information note on the notice board in the stairwell. Your cooperation in respecting these rules and maintaining order is greatly appreciated.
We maintain a strict no-smoking policy within the apartments and all common areas, including elevators, laundry facilities, stairwells, etc. Please ensure cigarette butts are disposed of in the designated ashtray or rubbish bin.
We want to remind all residents that keeping pets in the apartments is prohibited unless prior arrangements (in writing) have been made with Beautiful Apartments.
When entering or exiting the building, please be mindful of keeping the main entrance door closed to prevent unauthorized access. Your cooperation in this matter is highly valued.
Lastly, the tenant shall bear the cost of minor repairs in the apartment (such as fuses, light bulbs, change of batteries etc).
Emergencies
In the event of urgent matters, such as electricity blackouts or water leaks occurring after 4:30 PM or during weekends, please contact our emergency service provider, Securitas, at 010 470 51 22.
There may be occasions when you experience a queue or wait time before speaking with a representative, we kindly ask you to be patient and stay in the queue.
Please be aware that a fee starting at SEK 3500 excluding VAT may apply if Securitas is required to visit your apartment.
For emergencies involving fire, medical assistance, or police services, dial 112.
In the event that the property owner require a door lock replacement for your apartment, we want to inform you that there will be an extra charge for this service. Lock replacement is typically necessitated by security, lost keys, or any other situation where a change is required.
For lost keys and tags, we charge a fee starting from SEK 500 per key, excluding VAT. Please note that if a locksmith needs to be called after regular working hours, there will be an additional charge starting from SEK 2500, excluding VAT.
Environmental responsibility
Environmental responsibility
At Beautiful Apartments, we are passionate about providing you with a memorable and comfortable stay while taking our responsibility for the environment seriously. We want to share our environmental initiatives with you and encourage you to be part of our collective effort to preserve our beautiful planet.
We actively work to reduce our environmental impact and promote sustainability through various measures:
- Energy: We use energy-efficient LED bulbs and smart thermostats to reduce energy consumption. We encourage you to turn off lights and electronics when not in use.
- Water: We strive to save water by using water-saving fixtures, and we kindly ask you to use towels and linens responsibly.
- Recycling: We have a recycling system in place, and we kindly ask you to sort your waste to contribute to reduced waste production. Read more about recycling under Property info.
- Sustainable consumption: We carefully select eco-friendly and locally sourced products, toiletries, and cleaning materials.
- Environmentally-friendly construction: Our new builds and renovations are carried out with consideration for sustainable building materials and methods.
- Engaged staff: Our staff is trained and actively participates in our environmental initiatives to create a sustainable workplace.
- Local collaboration: We partner with local organizations to support environmental initiatives and benefit our community.
- Transparency and reporting: We regularly monitor and evaluate our environmental efforts and report progress to our guests so that we can improve together.
Utilities
TV
In our apartments, you’ll either have a standard TV with channels to watch traditional broadcast channels or a Smart TV including internet connectivity, which allows you to access popular streaming services (the subsriptions are not included). We kindly ask you to not change the language settings on the TV.
Please note that Chromecast and other TV-related products or services are not part of our package. As a tenant, you are responsible for providing your own equipment if necessary.
For security and privacy reasons, we kindly request that you log out from any personal accounts on the TV when you’ve finished using them. This ensures that your personal information remains secure and your preferences are not accessible to others.
If you encounter any issues with the channels included, we kindly offer the following troubleshooting suggestions:
- Ensure that your antenna cable is securely connected.
- Perform a fresh channel search on your television.
- If your apartment has multiple TV sockets, please try all of them to ensure a strong signal.
If these steps do not resolve the issue, please do not hesitate to reach out to Beautiful Apartments. We are here to assist you with any concerns you may have.
Electricity
In your apartment, you’ll typically find an electrical panel situated in the hallway. If you encounter any issues with your electricity, we kindly recommend that you check the electrical panel and confirm that all the switches are in the upward position. Additionally, you can turn off the main switch (as depicted in the picture below) and then switch it on again.
For those with an electricity package provided by Beautiful Apartments, please do not hesitate to reach out to us at guestservice@beaps.se or call us at +46 8 528 006 00 if you require any assistance with your electricity.
If you have personally arranged your electricity subscription, we suggest that you contact your electricity provider in case of any issues.
Internet
To find your Wi-Fi login details (username and password), please refer to the back of your router. It is strictly prohibited to change username and password for the Wi-Fi router in your apartment.
If you encounter difficulties in connecting to the internet, we recommend the following steps:
1. Double-check that all cables are correctly connected.
2. Restart the router by pressing the black button located on the back. Wait for 10 seconds before turning it on again. When you start the router, the lights on the front will begin to blink. Once it stops blinking and the bottom light turns blue, your router is ready for use. Please note that starting your router for the first time may take up to 10 minutes before it becomes fully operational.
If Beautiful Apartments provides your internet package, feel free to contact us at guestservice@beaps.se or +46 8 528 006 00 if you encounter any internet-related issues. However, if you have independently arranged your internet subscription, we recommend contacting your chosen internet service provider for assistance.
If you have your own internet supscription through Tele2, please give them a call at 90 222, their opening hours are following: Monday – Friday 9AM to 6PM, Saturday 10AM to 3PM and Sundays are closed
Move in and move out
After check-in
Upon check-in, take a stroll through the apartment to familiarize yourself with its layout. Identify essential areas, including the kitchen, bathroom, bedroom, and living space.
Please conduct a thorough inspection of the accommodation to identify any pre-existing damage or issues. If you notice any such concerns, kindly report them to us at guestservice@beaps.se as promptly as possible to prevent any discrepancies upon check-out. You are required to report any damages or issues within three days of your arrival.
It is important to adhere to our house rules and guidelines, which can be found on this website under “General Conditions.” These rules encompass various aspects, including regulations related to smoking, pets, quiet hours, and other vital considerations.
Before check-out
Please be aware that the latest check-out time is 10 AM on the day of your departure. If you wish to check out later on the same day, kindly contact us latest 48 hours before your departure at either reservations@beaps.se or longstay@beaps.se to make the necessary arrangements.
Upon your departure, lock the apartment and drop all given keys through the door’s mailslot (or in the postbox). We will collect the keys if you have not made alternative arrangements with Beautiful Apartments.
We sincerely hope you have enjoyed your stay in our apartment. Down below, you’ll find a checklist to follow before you check out.
Checklist Before Your Departure
- Empty the fridge and freezer of all food and dispose of it in the designated garbage chute/room.
- Remove any personal items you no longer wish to keep, including food or clothing. Please take them with you or dispose of them. Beautiful Apartments is not responsible for the removal of personal belongings from your apartment. Note: Leaving personal items, garbage, or unwashed dishes behind may result in an additional charge.
- Ensure that furniture and decorations are returned to their original positions, and empty your storage areas.
- Do not forget to arrange for a change of address before your departure date. You can do so by contacting the local post office or visiting www.adressandring.se.
- If you have utilities registered in your name, please remember to cancel all subscriptions (electricity, gas, internet, etc.) before your departure date. We would appreciate you informing us of the final date for the utilities.
Keys
In the event that the property owner require a door lock replacement for your apartment, we want to inform you that there will be an extra charge for this service. Lock replacement is typically necessitated by security, lost keys, or any other situation where a change is required.
For lost keys and tags, we charge a fee starting from SEK 500 per key, excluding VAT. Please note that if a locksmith needs to be called after regular working hours, there will be an additional charge starting from SEK 2500, excluding VAT.
Departure cleaning
The maximum hours included are as follows:
Studio Apartment: 5 Hours
Studio Apartment: 6 Hours
Studio Apartment: 7 Hours
Studio Apartment: 8 Hours
Loss or damage
Leave a review
Property info
Garbage and Recycling
We kindly request your assistance in disposing of household waste in the designated bins located at the back yard, use your key tag to enter.. As a responsible tenant, you are expected to sort and dispose of household and recyclable waste in the appropriate containers. Household waste should be securely sealed in bags and placed within the specified bins. For organic waste, please use the brown paper bags that can be found in the garbage room, laundry room or the nearest grocery store. It is strictly prohibited to leave rubbish outside of the bins. Recyclable waste, which includes paper, newspapers, cardboard, hard plastic, metal, glass, and electrical waste, must be appropriately disposed of in the designated containers at the back yard. Disposing of recyclable waste in household waste bins is strictly prohibited.
Maintaining Clear Stairwells and Entrances
Bicycles can be parked in the inner yard, use the key tag to enter the bicycle room.
It is forbidden to store strollers, bicycles, or other items in the stairwell or entrance areas. Keeping these areas clear is essential to ensure unobstructed access for emergency personnel, such as ambulances or fire brigades, when required. This rule extends to basement corridors and outdoor storage rooms as well.
Take off your shoes
In Swedish households, removing your shoes upon entering is a long-standing tradition. This practice is deeply ingrained in the culture due to Sweden’s changing seasons, which can bring in dirt, moisture, and outdoor debris. Swedish homes often feature delicate wooden floors, highly sensitive to scratches and moisture.
When you’re invited to a Swedish home, taking off your shoes is not only a common custom but also a sign of respect for the cleanliness and maintenance of the living space.
However, if you’re attending a social gathering or party with concerns about your shoes, there’s a solution. You can bring a pair of indoor shoes to change into. This way, you can fully enjoy the event without any worries about your footwear causing inconvenience or potential damage.
Apartment info
Bathroom
Bathroom
Shower Drain
Regularly clean the water trap in the shower to prevent the accumulation of hair and other debris, which can lead to flooding and water damage. Consider using a hair trap or strainer.
After cleaning, ensure the water trap is securely repositioned and properly closed to prevent unpleasant odors from the drain.
Rinse sink drain
Heating
Heating
The properties have central heating where the heating automatically activating when the outdoor temperature drops below 10 degrees Celsius. Heating is operational only during the winter months, and the normal average indoor temperature in Sweden during winter ranges between 19-21 degrees Celsius. Wearing an extra sweater indoors during winter is a common and environmentally friendly practice.
Please check the thermometer in your apartment before reaching out to us.
To ensure your heating functions optimally, consider the following:
- If the apartment is cold, confirm that the radiator knobs are set to the highest number, allowing hot water to flow freely.
- Avoid placing large furniture directly in front of radiators, as this impedes heat circulation and may lead to premature thermostat shutoff, leaving other areas of the apartment cold.
- Close curtains at night to retain heat, but ensure they do not block radiators. If needed, position curtains on the windowsill, leaving them open during the day.
- If radiators are completely or partially cold, they may need to be bled (to let out excessive air). In such cases, please contact us for assistance.
Should you encounter heating issues in your apartment, please get in touch with Beautiful Apartments.
Air vents
Do not completely cover or close the air vents; leave them open slightly all year round. Fully closed vents can increase humidity, mold growth, and drafts through window gaps.
Kitchen
Dishwasher
Shut-off Valve for Incoming Water: When you arrive to the apartment, the valve for incoming water might be closed so we kindly ask you to turn the knob before using the dishwasher for the first time.
Fan filter
Regular cleaning of the fan filter is of utmost importance, especially if you frequently cook with oils and fats. Accumulated grease in the filter can become highly flammable, especially with a hot stove below. We recommend cleaning them at least every two months or more often if the exhaust fan sees heavy use or extensive frying.
Hobs and Owens
Maintaining the hob’s cleanliness is essential to prevent grease and dirt buildup, which can be challenging to remove. Make sure to clean the hob regularly using liquid. Please do not use dishwashing liquid as it may result in scratches on the hob.
Refrigerator and Freezer Cleaning
Frequent refrigerator cleaning is crucial for maintaining good hygiene and preventing food spoilage. A simple rule of thumb is to perform a quick refrigerator cleaning once a month and complement this routine with a thorough cleaning every six months. Here’s how to go about the comprehensive cleaning:
1. Empty the refrigerator by removing all food items and unplugging it from the power source.
2. Take out all shelves and give them a thorough cleaning with warm water. You can use a cleaning agent if needed.
3. Reconnect the refrigerator to the power source, reinsert the shelves and drawers, and return the food to its place.
If water collects at the bottom of the refrigerator, it may be because the drainage hole on the rear inner wall is blocked. Therefore, regularly clean the condensate chute and drainage hole so the condensate can drain out.
Please note that you may have to defrost the freezer during your stay. Unplug or turn off your freezer to begin the defrosting process. This may take a few hours, so plan accordingly. Please make sure to cover the floor around the fridge/freezer to avoid any water damage.
Recycling
Use brown paper bags for food scraps and place them in the “Compost” recycling. You can find the brown paper bags either in the garbage room, the laundry room, or at your closest grocery store.
Be sure to sort plastic and paper packaging, glass, and newspapers, disposing of them in the correct recycling bins. For more recycling information, refer to the Property Info.
Oil and grease
For oil and grease, do not pour them down the sink since it may cause clogging. Instead, pour used oil onto absorbent material like old newspaper and place it in the compost. Alternatively, store used frying oil in a resealable container, such as a small PET bottle, and dispose of it in a regular garbage bag.
Security Doors
Security doors
On some security doors, you need to lift the handle to lock.
Service request
Contact details
For any inquiries or service-related issues regarding the apartment, kindly complete the form provided below.
Alternatively, you can reach out to our Guest Service team at 08-528 006 00 or via email at guestservice@beaps.se.
In the event of urgent matters, such as electricity blackouts or water leaks occurring after 4:30 PM or during weekends, please contact our emergency service provider, Securitas, at 010 470 51 22. Please be aware that a fee starting at SEK 3500 may apply if Securitas is required to visit your apartment.
For emergencies involving fire, medical assistance, or police services, dial 112.
Your neighborhood
The expansive district of Hyllie is the hub in the Öresund region and is also known as Greater Copenhagen. This verdant part of Malmö has residential areas, offices, Malmömässan (the Malmö Exhibition Centre) and Scandinavia’s largest shopping precinct Emporia. Directly connected to Malmö Arena, there is also Malmö Arena hotel. It’s easy to get to Malmö Hyllie by plane, train and by car. It is very close to two international airports. Malmö Hyllie Station is the last station in Sweden on the way to Kastrup Airport in Copenhagen, located just 12 minutes away by train.
Welcome to Hyllie!